Privacy policy

Privacy Policy

VF Jewelry & Gems ("we", "us", or "our") respects your privacy and is committed to protecting the personal data of users who visit https://vfjewerlyandgems.com ("the Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you browse our storefront, make a purchase, or communicate with us.

1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases:
- Device Information: Web browser version, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the Site.
- Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Customer Support Information: Information provided directly to customer service during support inquiries.

2. How We Use Your Personal Information
We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfillment of your order, keeping you updated on your order status, and maintaining your customer account.

3. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising & Cookies
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. Cookies are small data files placed on your device to improve site navigation and functionality. You can adjust your browser settings to refuse or manage cookies.

5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.

6. Your Rights (GDPR / CCPA / CPRA)
If you are a resident of California or the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at slava@vfjewerlyandgems.com.

7. Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children.

8. Contact Information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at slava@vfjewerlyandgems.com or by mail using the details provided below:

VF Jewelry & Gems  
1670 E 52nd St  
Brooklyn, NY 11234  
United States